I can not thank Jim and the people at Neil Brooks Plumbing enough. I had an emergency repair that was needed, they were able to get someone in to survey what needed to be done the same day I called (it was not an easy job our heating-ac vents blocked access to the cracked pipes & another person from the hvac also needed to check to make determine what needed to be done to the vents to give access to the pipes). I had an ill family member that was arriving to stay with me in 2 days and I needed for them to have a working bathroom close to their room. Jim returned the next day, bright and early and did the necessary repairs to both the pipes and the vents leaving the area clean. I would highly recommend their service.
AMAZING SERVICE---COMPLETELY RECOMMEND THESE GUYS FOR ANY PLUMBING NEED!!!
A few weeks ago we had a major issue in our kitchen. Our home sits on a slab with the plumbing lines running through the slab. The hot water pipe under our kitchen had cracked and was leaking into our slab. We could tell because the tile right in front of our sink was considerably hot, as compared to the rest of the tile in our kitchen, which is usually slightly cool. We expected to have our kitchen floor completely torn up and most of our cabinets and counter top removed. Neil was recommended to us so we gave them a try. One of their veteran plumbers, Adrian, came to do the work. He was excellent. Very professional. They first used a metal detector to locate the pipes under the floor. After that they used a stethoscope style listening device to precisely locate the leak under one of our cabinets. After covering the immediate area with clean drapes, they then cut a hole in the bottom of our cabinet floor to access that part of the slab. Adrian then used a small jack hammer to cut a hole in the slab to access the pipe. In order to avoid having to remove the cabinets or countertop he did the jack hammering while he was sitting INSIDE our bottom cabinets! And with all that, he was surgical. I swear the hole couldn't have been larger than 1 foot in diameter and he completely exposed the pipe and the leak. With the leak exposed, he was able to cut out the cracked pipe and replace it with new plumbing. Within hours of their arrival the repair was made, the hole in the slab refilled with concrete, and the floor in the cabinet screwed back into place. We were afraid our kitchen was going to be torn up for days and they had it tied up for a few hours at best. When they were done you could barely tell they had been there. The price was more than reasonable for the excellent service, and I will be definitely calling Neil Brooks the next time we have any plumbing needs.
You VERY rarely see a company that follows through and helps you like this company will. Use these guys, you will not be disappointed!!
I owned a house in the NJ area but live 800 miles away. Neil took on some projects that the town required of us in order to sell the property.
Not only was everything done professionally and quickly he did much more than we could ask for. He handled all the plumbing issues and while he was there helped us with other town issues.
In my experience, they do not back up the work that they perform. The job was completed but i had to pay for two service calls on the same problem.
Neil and his team were amazing.
Neil Brooks Plumbing Heating is a US Plumber based in Jackson, New Jersey. Neil Brooks Plumbing Heating is located at 14 S Hope Chapel Rd, Jackson, NJ 08527, USA.
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